An AI answering service built for HVAC companies.

In an attic, on a roof, or between jobs — CatchMyCustomer answers the calls you can't, finds out who called and why, and texts it to you instantly. Keep your number. Set up in 5 minutes.

  • Keep your number
  • Cancel anytime
  • Set up in 5 minutes
New text from CatchMyCustomer

📞 Missed call caught

From: Devon R.

Callback: (321) 555-0148

Reason: AC blowing warm air — wants same-day if possible.

Call back Handled

Why HVAC companies use CatchMyCustomer

The busiest calls come the moment you're least free to answer.

You can't hear the phone in an attic

Head-first in the ductwork or up on the roof, a new caller still gets answered instead of dropped to voicemail.

No-AC and no-heat calls spike all at once

First heat wave or cold snap of the season, the phone doesn't stop — CatchMyCustomer answers every one of them. This 24/7 HVAC call answering software makes sure a no-heat or no-AC missed call never turns into a lost job.

An unanswered call becomes a competitor's job

Home comfort emergencies don't wait — the first company to call back usually wins the job.

How it works

Three simple steps. No extra hardware. No tech skills required.

Step 1

A call comes in while you're up on the roof

When you're in an attic, on a roof, or off the clock, the call is forwarded to your AI receptionist instead of voicemail.

Step 2

Your AI receptionist answers

It greets the caller and finds out what's going on — no cooling, no heat, or a routine tune-up — plus their name and the best number to reach them.

Step 3

You get a text within seconds

As soon as the call ends, you receive the caller's name, what's wrong, and their callback number in one text. Call back before they try the next HVAC company on the list.

Frequently asked questions

Can it handle a rush of calls during a heat wave or cold snap?

Yes. Every caller gets answered, even if ten people call in the same hour because the AC or furnace went out — none of them hit voicemail.

Does it know I do both AC and heating?

You tell it what you cover in Settings — install, repair, maintenance, AC, heating, or both — so the greeting matches your actual services.

Is there 24/7 HVAC call answering for no-heat and no-AC emergencies?

Yes. CatchMyCustomer is a 24/7 HVAC answering service — every no-heat or no-AC call gets picked up and texted to you immediately, day or night.

Simple, honest pricing

One simple plan for your business. Just one new job can pay for months of service.

14 days for $0.99

$49/mo

after your 14-day trial · cancel anytime, no contract

  • Unlimited missed-call answering
  • Instant text summaries
  • Call inbox, transcripts & recordings
  • Custom greeting & answers
  • Keep your number
Start for $0.99

Also built for other trades