Under the hood, at the counter, or juggling three walk-ins — CatchMyCustomer answers the calls you can't, finds out who called and why, and texts it to you instantly. Keep your number. Set up in 5 minutes.
📞 Missed call caught
From: Jordan L.
Callback: (512) 555-0164
Reason: Grinding noise when braking — wants to get it looked at this week.
Between bays and the front counter, calls get missed — customers don't wait around.
Mid-repair with a customer at the counter, a new caller still gets a live answer instead of silence.
Drivers with a noise, a check-engine light, or an inspection deadline call whoever answers first. That's why shops use CatchMyCustomer as their AI receptionist for auto repair — every call gets a real answer.
Overflow calls during rush hours get answered without pulling anyone off the counter.
Three simple steps. No extra hardware. No tech skills required.
When you're with a customer, it's after hours, or you simply can't answer, the call is forwarded to your AI receptionist instead of voicemail.
It greets the caller and finds out what's going on with their vehicle — a noise, a warning light, an inspection — plus their name and the best number to reach them.
As soon as the call ends, you receive the caller's name, what's wrong with the vehicle, and their callback number in one text. Call back before they try the next shop.
You set the basics in your greeting and business facts, so it can pass along general availability. It doesn't check a live shop schedule.
It takes down the question and the caller's number so your service writer can call back with a real answer — it doesn't quote parts or labor.
Yes. CatchMyCustomer works as a 24/7 mechanic answering service — it picks up nights, weekends, and any time you can't get to the phone, so you never lose a repair to voicemail.
One simple plan for your business. Just one new repair can pay for months of service.
14 days for $0.99
$49/mo
after your 14-day trial · cancel anytime, no contract